Our Skills & Achievements

Since our introduction to hospitality way back then, for the first 10 years, we were trained by the most astute task masters in the industry. With a thirst to learn, and with an emphasis on being multi skilled from our peers, we obtained the know how right across the hospitality spectrum, with all steps in between.

Hence we now apply many of those skills below, to existing practices, procedures, policies and operations, that are set by the existing management team we take over from. We apply what ever skill it requires.

Paul:

• Night Audit with full accounting
• Resort Operations
• Front & back office procedures
• Full reservations procedures and reports
• Computerised reservation systems / Maxille, FOM, Room Master 2000, Hirum, Motelier, Millenium, RMS, Satin & Rez Books
• Spread sheet reporting using Microsoft XL
• Set marketing strategies
• Assist in web design and implement direct email strategies
• Promotional programs
• TAFE certified in responsible service of alcohol (Paul & Wendy)
• Fire procedures.
• Procedures and implementation of WPHS policy
• Coach transfers and passenger movements
• HR Licence with Drivers Authorisation
• Breakfast Cook - small motel & resort
• Houseman
• Cocktail barman / floor & restaurant waiter (Sydney, Surfers Paradise, Mackay & Hayman Island)
• Guest Liaison, sales & marketing manager, relieving GM (Kohuna Beach Resort, Mackay Qld)
• Operations manager / assistant to the general manager / night auditor ( KBRV Fraser Is.)
• Hosts On The Run Relief Managers Servicing The Hospitality Industry

Wendy:

• Experienced Bistro / Breakfast / Dinner cook
• Food ordering and menu planning
• Cold larder skilled and member of kitchen brigade
• Food presentation
• Certificate 3 hospitality, supervisory level of food handling and safety procedures
• Supervisory level for 300 seat restaurant
• Hands on & supervise floor, wait and bar staff
• Hands on room attendant
• Room inspections, staff training, stock ordering, par levels, chemical knowledge
• Hands on laundry
• Day Manager, receptionist, breakfast cook, room attendant (Lantern Motor Inn, Mackay Qld).
• Breakfast supervisor, bistro cook, room attendant (Kohuna Beach Resort, Mackay Qld)
• Main restaurant supervisor (300 seat) / day manager visitors complex (KBRV Fraser Is.)
• Hosts On The Run, Relief Managers Servicing The Hospitality Industry