With the emphasis on being multi skilled, we provide the know how right across the operational spectrum, with all steps in between.

We apply many of those skills below to get the job done.

Front & Back Office

• Night audit
• Check in / out with full reporting
• Full reservations procedures and reports
• Daily accounting / cash balancing / banking
• Maxille, Room Master 2000, Hirum, Motelier, Rubber Tree and Satin experienced
• Spread sheet reporting using Microsoft XL
• Financial control / Quickbooks

Marketing & Sales

• Marketing strategies
• Distressed inventory maximisation
• Assist in web design and implement direct email strategies
• Promotional programs

Food & Beverage

• Bar & food service
• Kitchen duties
• Bistro / Breakfast / Dinner cooking
• Food ordering and menu planning
• Food presentation
• Restaurant & bar supervision and train

House

• Room attending
• Room inspections / staff training / stock ordering / par levels
• Laundry operations / MSDS with chemical knowledge

General Operations

• Fire & evacuation procedures
• O. H. & S policy
• Coach transfers and passenger movements
• General property maintenance (non trades)
• Security policies and implementation

Certificates & Licences

• Certificate 3 hospitality supervisory level of food handling and safety procedures
• RSA
• Senior first aid
• HR (heavy vehicle / coach) licence
• Drivers authorisation